Contact Us

Privacy Policy

The introduction

Private information refers to the secret that citizens do not want to be disclosed or known to others in their personal lives. Umeox Innovations (Umeox Innovations Co., Ltd. and its affiliates, the same below) attaches great importance to the protection of user privacy information. When you use Umeox Innovations Products and Services, Umeox Innovations may collect and use your relevant information. Umeox Innovations wishes to use this Policy to explain to you the information that Umeox Innovations may collect (including how it is collected), the purposes for which it is collected, how Umeox Innovations and you protect the security of such information. Please read this Policy (especially the bold underlined ones) carefully and determine how we treat your personal information before using all of Umeox Innovations’ products and services. If you have any questions about this Privacy Agreement, you may contact us for consultation. If you do not agree to any of the terms of this Privacy Agreement, you shall immediately stop using Umeox Innovations Products and Services. Once you choose to use or after Umeox Innovations update this privacy policy (Umeox Innovations will prompt you to update in time) continue to use the Umeox Innovations products and services, it indicates that you agree and accept all content of this policy (updated version included), and agree Umeox Innovations to collect, use, save and share your information under this policy.

 

1. Information that Umeox Innovations may collect
2. The purpose and rules of use of the information collected by Umeox Innovations
3. Information sharing, transfer and disclosure
4. Information security protection of Umeox Innovations
5. Your management of personal information
6. Protection of minors' information
7. Exemption clause
8. Scope of application of this Policy
9. Amendment and the effective date of this policy

 

1. Information that Umeox Innovations may collect
Umeox Innovations collects information to provide better service to all users. The main sources of Information collected by Umeox Innovations are: information provided by you to Umeox Innovations, information obtained by Umeox Innovations during your use of Umeox Innovations products and services, and information shared by third parties. The types of information collected by Umeox Innovations mainly include the following:


1.1 Personal information

Personal information refers to all kinds of information recorded by electronic or other means that can identify a natural person's personal identity alone or in combination with other information, including but not limited to a natural person's name, date of birth, identification certificate number, personal biometric information, address, telephone number, etc. When you sign up for an account or use Umeox Innovations Products and Services, after your approval and confirmation Umeox Innovations may collect the relevant personal information you provide, such as name, gender, age, date of birth, id number, bank card number, E-mail address, phone number, address, occupation, education degree, etc.

1.2 Equipment information

Equipment information refers to the information about the equipment you use when using Umeox Innovations products or services. When you use Umeox Innovations products or services, Umeox Innovations collects information about the devices you use, such as device name, device model, device identification number, operating system and application version, language setting, resolution, service provider network ID (PLMN), etc. This information can help Umeox Innovations to provide you with better information presentation or product services.

1.3 Location information

 

Location information refers to the information about your location collected when you turn on the device location function and use the location-based services provided by Umeox Innovations, which mainly includes:

1) When you enable device location and use Umeox Innovations' related products or services, Umeox Innovations may use GPS, WiFi, or other technologies to collect and process information about your actual location.

2) Real-time information about your geographic location provided by you or other users. For example, shared information uploaded by you or others that shows your current or previous geographic location, and geo-tagged information contained in photos shared by you or others.

3) If you do not want to be accessed, you may choose to turn off the relevant functions in the device or product/service, but this may affect the services provided to you by Umeox Innovations.

1.4 Log information

When you use Umeox Innovations products and services, the system may automatically collect certain information through cookies or other means and store it in the server log. Such information may include:

1) Detailed use of Umeox Innovations products and services, such as search terms you use on the Web, page addresses you visit, and other information and content details you view or request to provide while using Umeox Innovations services; User habits statistics, such as setting information, a number of keystrokes used, a number of on-screen words used, etc. when using Umeox Innovations input method. These data are anonymous, and Umeox Innovations cannot locate specific users according to the uploaded data.

2) Device or software information, such as configuration information provided by your mobile device, web browser, or other programs used to access Umeox Innovations Products or Services, version and device identification Numbers used on your mobile device.

3) Device event information, such as crash and system activity.

 

4) IP address.


5) Information about the mobile applications (Apps) and related software you have used and information about your use of such mobile applications and software. For example, the skin peeling function of the Umeox Innovations Input method access the user's installed skin. If you do not want to be accessed, you may choose to turn off the related function, but this may affect Umeox Innovations' ability to provide related services to you.


1.5 Other information collected with your consent.

 

2. The purpose and rules of use of the information collected by Umeox Innovations

2.1 Umeox Innovations may use the information collected for the following purposes:

2.1.1 The products and services provided by Umeox Innovations shall be used for authentication, customer service, security prevention, archiving and backup purposes to ensure the security of the products and services provided by Umeox Innovations to you.

2.1.2 Ensure the normal implementation of the functions of the products or services provided to you. For example,


1) In order to help you plan the optimal route, Umeox Innovations need to collect your geographical location and destination information when you use the Umeox Innovations map product;

2) In order to realize the personalized recommendation function for you, understand how you access and use Umeox Innovations products and services, so as to respond to your personalized needs, such as language Settings, location Settings, personalized help services and instructions, or other aspects of the response to you and other users.

2.1.3 Improve existing products and services of Umeox Innovations to enhance user experience. For example,


1) Umeox Innovations may collect your browsing information and your interests (you can choose from the account Settings) for data analysis to display to you the service information you are interested in; Or show you what you might want to find as you search.


2) Umeox Innovations may also access to your other information in order to provide the service and improve the service quality of reasonable need, including the relevant information you provide when you contact the customer service, questionnaire response information you send Umeox Innovations when you participate in the questionnaire survey, and the relevant information accessed by Umeox Innovations when you interact with Umeox innovations.


3) For information gathered from your various devices, Umeox Innovations may associate them so that it can provide consistent services to you on those devices.


4) Umeox Innovations may combine information from one service with information from other services to provide you with services, personalized content, and recommendations.

 

2.1.4 Help Umeox Innovations design new products and services. For example, Umeox Innovations might ask the user to participate in the "user experience improvement plan" when providing certain products or services. To the user participating in the user experience improvement programme, Umeox Innovations will make statistics on the usage of each function of products and services according to the need, so that we can improve the quality of products and services according to the analysis of statistics and provide innovative products and services which are more helpful to users. If you do not want to participate in the program, you may choose to turn off the relevant functionality in the relevant product/service.

2.1.5 Umeox Innovations may use your relevant information to provide you with more relevant advertising or promotion information. Umeox Innovations may also use your information to send marketing messages to you through Umeox Innovations services, email or other means to provide or promote Umeox Innovations or a third party's goods and services. If you do not wish Umeox Innovations to use your personal Information for the aforesaid purposes, you may request Umeox Innovations to cease to use your personal information for the aforesaid purposes through the relevant channels available in Umeox Innovations related products or services.


2.1.6 Software certification or management of software upgrades.

 

2.1.7 Collect and use your relevant information in accordance with laws and regulations under the following circumstances, in which case your authorization is not required:


1) Those related to national security and national defence-security;


2) those related to public safety, public health or major public interests;


3) those related to a criminal investigation, prosecution, trial and execution of judgment;


4) For the purpose of safeguarding the major legitimate rights and interests such as the life and property of the subject of personal information or other individuals, but it is difficult to obtain the consent of the subject;


5) necessary to maintain the safe and stable operation of the product and/or service provided, such as the detection and disposal of faults of the product and/or service;


6) necessary for lawful news reporting;


7) When it is necessary for an academic research institution to carry out statistics or academic research in the public interest and provide the results of academic research or description to the outside world, the personal information contained in the results shall be de-labelled;


8) Other circumstances stipulated by laws and regulations.


2.1.8 Other USES approved by you.

In order to let you have a better experience, improve Umeox Innovations Products and Services, or for other USES you agree to, and in accordance with relevant laws and regulations, Umeox Innovations are likely to use the information collected by a product or service, in the way of gathering information or personalized way, on Umeox Innovations other products and services. For example, information collected when you use one of Umeox Innovations services may be used in another service to provide you with the specific content or to show you information that is relevant to you and is not universally pushed. You may also authorize Umeox Innovations to use the information provided and stored in the service for use in other Umeox Innovations services, provided that Umeox Innovations provides an option in the relevant services.

 

2.2 Rules for the use of your personal information


2.2.1 Umeox Innovations will use the information collected in accordance with the provisions of this Privacy Policy and for the purpose of implementing Umeox Innovations product and/or service functions.


2.2.2 After collecting your personal information, Umeox Innovations will use technical means to de-identify the data, and the de-identified information will not be able to identify the subject. You understand and agree that Umeox Innovations has the right to use the de-identified information in this case; And without disclosing your personal information, Umeox Innovations has the right to analyze and commercialize the user database.

 

2.2.3 Please note that all personal information provided by you during your use of Umeox Innovations Products and/or Services will continue to be authorized for the duration of your use of Umeox Innovations Products and/or Services unless you delete or reject the collection of Umeox Innovations through system Settings. Upon cancellation of your account, Umeox Innovations will cease to use and delete your personal information.

2.2.4 Umeox Innovations will conduct statistics on Umeox Innovations Product and/or Service usage and may share such statistics with the public or third parties to demonstrate overall trends in Umeox Innovations product and/or service usage. However, these statistics do not contain any identification information about you.


2.2.5 When Umeox Innovations displays your personal information, Umeox Innovations will desensitize your information by means of content replacement and anonymous processing to protect your information security.


2.2.6 When Umeox Innovations intends to use your personal information for other purposes not specified in this Policy, or when information collected for a specific purpose is used for other purposes, It will seek your prior consent by means of a check you made on your own initiative.

 

3. Information sharing, transfer and disclosure

3.1 Information sharing

3.1.1 Umeox Innovations will not share your personal information with any company, organization or individual other than Umeox Innovations, except:


1) Obtain your express consent or authorization in advance;


2) In accordance with applicable laws and regulations, requirements of legal procedure, mandatory administrative or judicial requirements, where necessary;


3) To the extent permitted by laws and regulations, it is necessary to protect the interests, property or safety of Umeox Innovations Company or its partners, you or other Users of Umeox Innovations Company or the public;


4) Only by sharing your information can you realize the core functions of Umeox Innovations products and/or services or provide the services you need;


5) Handle your disputes or disputes with others as required by you;


6) In accordance with the relevant agreements (including the online signed electronic agreement and the corresponding platform rules) or other legal documents agreed with you;


7) Use based on academic research;


8) Based on the public interest in accordance with laws and regulations.

 

3.1.2 Umeox Innovations may share your personal information with its affiliates. However, Umeox Innovations will only share the necessary personal information and is subject to this privacy policy. Related parties of Umeox Innovations will again seek your authorization to change the purpose of processing personal information.

3.1.3 Umeox Innovations may share your information with third parties such as partners to ensure the smooth completion of the services provided to you. However, Umeox Innovations will only share your personal information for legal, legitimate, necessary, specific, and specific purposes, and will only share the personal information necessary to provide the services. Partners of Umeox Innovations have no right to use the shared personal information for any other purpose.

3.1.4 Umeox Innovations will require companies, organizations and individuals with whom It shares personal information to comply with its confidentiality agreement and to treat personal information in accordance with Umeox Innovations' instructions, this Privacy Policy and any other relevant confidentiality and security measures.

3.1.5 Exchange information with other companies and organizations in order to comply with laws, enforce or apply Umeox Innovations terms of use and other agreements, or to protect the rights, property or security of Umeox Innovations, you or other Umeox Innovations customers, such as to prevent illegal activities such as fraud and to reduce credit risk. However, this does not include personal information that is sold, rented, shared or otherwise disclosed for profit in violation of the commitments set forth in this Privacy Policy.

 

3.2 Transfer of information


Umeox Innovations will not transfer your personal information to any company, organization or individual except:


1) Obtain your express consent or authorization in advance;


2) In accordance with applicable laws and regulations, requirements of legal procedure, mandatory administrative or judicial requirements, where necessary;


3) In accordance with the relevant agreements (including the online signed electronic agreement and the corresponding platform rules) or other legal documents agreed with you;


4) In the event of a merger, acquisition, transfer of assets or similar transaction, such as the transfer of personal Information, Umeox Innovations will require the new company or organization that holds your personal information to remain subject to this Privacy Policy, otherwise, Umeox Innovations will require the company or organization to seek authorization from you again.

 

3.3 Disclosure of information


Umeox Innovations will only publicly disclose your personal information if:


1) You agree or authorize Umeox Innovations to disclose;


2) If you use the shared function;


3) Where your personal information is required by laws, regulations, mandatory administrative enforcement or judicial requirements, Umeox Innovations may publicly disclose your personal information in accordance with the type and manner of the disclosure required. On the premise of complying with the laws and regulations, when Umeox Innovations received the above disclosure request, Umeox Innovations will demand relevant legal documents. Umeox Innovations will carefully review all the requests to ensure its legal basis, and it is limited to law enforcement agencies for specific research purposes and the data they have a legal right to obtain;


4) In case of emergency, in order to protect the legal rights or public safety and interests of you, Umeox Innovations and other users;


5) Comply with the provisions of the Customer Agreement or other similar agreements for The products and services of Umeox Innovations.

 

4. Information security protection of Umeox Innovations Company

4.1 Umeox Innovations shall retain your personal information only for such period as is necessary for the purposes stated in this policy and for such period as may be required by laws and regulations.

4.2 Data security technical measures: Umeox Innovations will adopt security measures in line with industry standards, including establishing reasonable system specifications and security technologies to prevent your personal information from being used, modified and damaged or lost by unauthorized access; Umeox Innovations will use security technologies and procedures to monitor and record network operation status and network security incidents and take necessary technical measures to ensure network security to prevent information loss, improper use, unauthorized access or disclosure. For example, in some services, Umeox Innovations will use encryption to protect the personal information you provide. However, please understand that due to the limitations of technology and various malicious means that may exist, in the Internet industry, even if all efforts are made to strengthen security measures, it is not always possible to guarantee the security of information 100 per cent. You need to understand that the systems and communication networks that you use to access Umeox Innovations products and services may have problems due to factors beyond Umeox Innovations’ control.

 

4.3 Umeox Innovations only allows employees and partners who need to know this information to access personal information, and has strict access control and monitoring mechanisms in place for this purpose. Umeox Innovations also requires all persons who may have access to your personal information to perform the appropriate obligations of confidentiality. Failure to meet these obligations may result in legal liability or termination of the partnership with Umeox Innovations.

4.4 Umeox Innovations will take all reasonably practicable steps to ensure that irrelevant personal information is not collected. Umeox Innovations will retain your personal information only for as long as necessary for the purposes stated in the policy unless the retention period is extended or permitted by law.

4.5 The content and information (such as photos of your personal activities, etc.) that you provide, upload or publish while using Umeox Innovations products and services may disclose your personal information. You need to carefully consider whether or not to disclose personal information when using Umeox Innovations products and services. In some cases, you can control the scope of users who have access to the information you share through the privacy settings of some of Umeox Innovations products and services.


4.6 The Internet is not a completely secure environment, and email, instant messaging, social software and other ways of communicating with other users cannot be determined whether or not they are completely encrypted. Umeox Innovations recommends that you use complex passwords when using such tools, and take care to protect your personal information.

 

4.7 Security event processing: in response to the personal information leakage, damage and loss of possible risks, Umeox Innovations sets up a specialized emergency response team, in accordance with the relevant company security incident disposal regulations, according to different security event initiates safety plans, stop-loss, analysis and redress, combines related departments for traceability and blow. In accordance with the requirements of laws and regulations, Umeox Innovations Company will timely inform you of the basic situation of the security incident and its possible impact, the disposal measures that Umeox Innovations Company has taken or will take, the suggestions that you can prevent and reduce the risk independently, and the remedial measures for you. At the same time, Umeox Innovations will timely inform you of the relevant information by email, letter, phone call, push notification and other means. If it is difficult to inform the subject of personal information one by one, Umeox Innovations will take a reasonable and effective way to publish the announcement. At the same time, Umeox Innovations Company will also, in accordance with the requirements of the regulatory authorities, take the initiative to report the disposal of personal information security incidents.

 

5. Your management of personal information

5.1 You have the right to access, correct and delete your personal information; however, the deletion or modification of relevant information may affect your use of the relevant products or services or result in the implementation of some functions.


5.2 You have the right to change the scope of your authorization consent or withdraw your authorization; You may alter the extent to which you authorize Umeox Innovations to continue collecting personal information or revoke your authorization by deleting information, disabling device functionality, or making privacy settings on your website or software. You may also revoke all authorization of Umeox Innovations to continue to collect your personal information by closing your account. Please understand that each business function requires some basic personal information to complete, and after you withdraw your consent or license, Umeox Innovations will not be able to continue to provide you with the services for which your consent or license is withdrawn, nor will it process your personal information accordingly. However, your decision to withdraw your consent or authorization will not affect the processing of personal information previously conducted on the basis of your authorization.

 

5.3 You can also directly apply for cancellation of the account of related products if the agreed conditions of related products are met. Upon cancellation of your account, Umeox Innovations will cease to provide you with products and/or services and, upon your request, will delete your personal information, except as otherwise required by laws and regulations.


5.4 Umeox Innovations will take appropriate technical measures to ensure that you can query, add, correct or delete your personal data, or apply for Umeox Innovations to supplement, correct or delete relevant information through the feedback or complaint channels published by Umeox Innovations related products or services; Upon receipt of your application, Umeox Innovations will process your application in accordance with the procedures (if Umeox Innovations may require proof of your identity).


5.5 If you are unable to access, correct or delete your personal information, or you need to access, correct or delete your other personal information in the use of Umeox Innovations products and/or services, or do you think there is any violation of laws and regulations or provisions agreed with you of the personal information collected or use of Umeox Innovations, you can contact Umeox Innovations through the official feedback channels announced by Umeox Innovations related to its products or services, or by email address sales@umeox.com.

 

6. Protection of minors' information

6.1 Umeox Innovations attaches great importance to the protection of minors' personal information. If you are a minor under the age of 18, prior consent of your parent or legal guardian (collectively referred to as the "Guardian") should be obtained before submitting your personal information.


6.2 Umeox Innovations encourages guardians to guide minors in the use of Umeox Innovations Products and Services and recommends that minors encourage their guardians to read this Policy.


6.3 Guardians should assume the primary responsibility of protecting minors' privacy in the online environment.

6.4 Umeox Innovations will protect the information of minors in accordance with relevant national laws and regulations.

 

7. Exemption clause

In addition to disclaimers set forth in this Policy, Umeox Innovations shall not be liable for any of the following:


7.1 Any personal information disclosed, lost, stolen or tampered with by you due to the disclosure of your user password to others, sharing of your registered account with others or other improper personal care.


7.2 Any disclosure, loss, theft or tampering of personal data caused by hacker attacks, computer virus invasion or outbreak, temporary shutdown caused by government regulation and other force majeure affecting the normal operation of the network.


7.3 Disclosure of personal information and any legal disputes and consequences arising from other websites linked to Umeox Innovations.


7.4 Disclosure of personal information not attributable to Umeox Innovations and any legal disputes and consequences arising therefrom.

 

8. Scope of application of this Policy

8.1 This Policy applies to all products and services of Umeox Innovations. Specific privacy policies for certain products and services will be specifically specified in the user agreements or separate privacy agreements for the relevant products and services. The privacy policy for such specific products and services forms part of this Policy. In the event of any inconsistency between the privacy terms of a particular product or service and this Policy, the privacy terms of that particular product or service shall apply.

8. 2 This policy applies only to Umeox Innovations of information collected by the company, does not apply to any third party to provide products and services or third party information using rules, such as information collected by the third party products and services (including any third party web site) accepted through Umeox Innovations products and services, does not apply to this policy. Umeox Innovations is not responsible for any third party's use of the information provided by you.

8.3 If you have any questions regarding this privacy policy in your use of Umeox Innovations Products and Services, you may contact Umeox Innovations through the official feedback channel of the products or services published by Umeox Innovations or through the email address sales@umeox.com.

8.4 In this Policy, "affiliated company" means an enterprise that constitutes or will constitute with Umeox Innovations Co., LTD such a relationship that "an enterprise that has the ability to directly or indirectly control, jointly control or exert a significant influence on the other party, and which is under the control, jointly controlled or significantly influenced by either party or more than two or more parties".

 

9. Amendment and the effective date of this Policy

Umeox Innovations may amend the terms of this Policy in due course and such amendments form part of this Policy. The revised policy will be released in due course. By continuing to use Umeox Innovations products and services, you agree to be bound by the revised privacy policy.

 

This Policy was issued on September 20, 2018, and will take effect on September 20, 2018.

Umeox Innovations Co. LTD
September 20, 2018


Subscribe Learn about UMEOX's latest updates